PRIVACY POLICY

Privacy Policy

Chobitto Studio (operated by MOEGIS Inc.; the "Studio") establishes the following policy to handle and protect our customers' personal information appropriately.

This English translation is provided for reference only. The official text is the Japanese version — in the event of any discrepancy, the Japanese version shall prevail.

Last updated: June 1, 2026

1. Information We Collect

The Studio may collect the following information to the extent necessary for taking reservations, responding to inquiries, and providing our services.

  • Name, name reading (furigana), email address, phone number, gender, and anything entered in the remarks field
  • Reservation date and time, selected plan, session length, selected options, and pricing information
  • Inquiry contents and your correspondence history with the Studio
  • Technical information collected in operating the website, such as access logs, IP addresses, and browser information

2. Purposes of Use

We use the information we collect for the following purposes.

  • Taking, confirming, changing, and cancelling reservations, and verifying identity
  • Providing the Studio's services, such as recording, lessons, editing, and delivery
  • Communication regarding advance materials, scripts, audio sources, quotes, invoicing, and payment
  • Important notices, necessary guidance, troubleshooting, and after-support
  • Improving service quality, managing reservation slots, and operating the website safely

3. Handling in the Reservation System

Personal information entered in the reservation form is used to send confirmation emails to you and notification emails to our administrators, and to handle your reservation. As a rule, the database used to manage reservation slots stores only the information needed for time management — such as the reservation date, start time, end time, and reservation code — and does not store personal information such as names, email addresses, or phone numbers.

When integrating with Google Calendar, we likewise handle mainly the date and time information needed to manage reservation slots, and operate so as not to share personal information unnecessarily.

4. Third-Party Disclosure and Outsourcing

Except in cases based on laws and regulations, the Studio does not provide personal information to third parties without your consent. However, we may use external services or contractors to the extent necessary to achieve the purposes of use — for example, for email delivery, server operation, reservation management, payment, or business support. In such cases, information is handled only within the necessary scope.

5. Security Management

To prevent the leakage, loss, falsification, or unauthorized access of personal information, the Studio takes necessary and appropriate security measures, including access restrictions, appropriate configuration of administrative privileges, and an operating policy of not storing unnecessary personal information.

6. Requests for Disclosure, Correction, Deletion, etc.

If you request notification of the purposes of use, disclosure, correction, addition, deletion, suspension of use, or suspension of third-party provision of your personal information, we will respond within a reasonable scope in accordance with the law, after verifying your identity.

7. Cookies and Analytics

This website may use cookies and access logs to improve usability and operate the site safely. You can refuse cookies in your browser settings, but some features may not work correctly as a result.

8. Revisions

This policy may be revised in response to changes in the law, changes to our services, or operational needs. The revised policy takes effect when posted on this website.

9. Contact

For inquiries about the handling of personal information, please contact us below. (Please write in Japanese.)

Chobitto Studio — Personal Information Manager

Email: info@chobista.com

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