[Up to 14 days before] No cancellation fee.
[13 to 7 days before] 30% of the reservation fee will be charged.
[6 days to 1 day before] 50% of the reservation fee will be charged.
[Same-day cancellation or no-show] 100% of the reservation fee will be charged.
[Cancellations due to unavoidable circumstances]
No cancellation fee applies when severe weather or a natural disaster — such as a typhoon or an official weather warning — makes it impractical for you to reach the studio, or for the studio to operate.
If disruption is foreseeable
If a typhoon is forecast to approach, or public transport (trains, buses, etc.) is expected to be disrupted, please contact us as early as possible before your reservation date.
If you cannot reach us on the day
If you become unable to reach the studio on the day of your reservation, please contact us immediately at the emergency contacts below.
Emergency phone: 090-9801-8056
Emergency email: info@chobista.com
(Please communicate in Japanese.)
How we decide
We make an overall judgment based on the operating status of public transport and any weather warnings issued for the area (Hamamatsu, Shizuoka). If the studio judges that a visit was possible, a cancellation fee may still apply. If you have any questions, feel free to ask when booking or shortly before your session.
| When you cancel |
Cancellation fee |
| 14 days before the reserved date | 0% of the fee |
| 13 days before the reserved date | 30% of the fee |
| 6 days before the reserved date | 50% of the fee |
| On the reserved date | 100% of the fee |